Restaurant Reservation/Food and Beverage Job Dubai, United Arab Emirates

Sales Agent  Room Reservations Job available at Jumeirah at Etihad Towers-Abu Dhabi
Position Title
Sales Agent
Room Reservations
Abu Dhabi
Jumeirah at Etihad Towers
Job Level
Not mentioned
Not mentioned
Job Descriptions:
An opportunity has arisen for a Sales Agent to join our Reservations Department in Jumeirah at Etihad Towers. The main duties and responsabilities of this role are:
Attends to all enquiries, complaints and requests regarding reservations.
Answers the telephone politely and promptly within 3 rings.
Ensures all reservations requests by Internet, fax, cable, and letters are replied to within 24 hours of receipt.
Ensures that the complete details are recorded according to the departmental Standard Operating Procedures.
Ensures that the correct market and source code are linked to the rate code used.
Ensures all guarantee letters and Travel Agent rooming lists from Companies or Travel agents without credit facilities are received and approved by the Credit Manager prior to guest arrival.
Keeps Reservations Manager, during his/her absence Assistant Reservations Manager informed of VIP guests, convention or seminar, consular visit or any extra ordinary request.
Ensures that all special guest requests are linked to the concerned reservation.
Keeps fully up to date on future availability of current status, future dates and all promotions in and around the Hotel and the UAE.
Organizes visa requests for hotel guests as and when the reservation is made.
Prints and reconciles trace report on a daily basis.

You may apply for this post if you have following qualification and experience:
Hold a college diploma or equivalent in a hospitality related field
Have at least 1 year experience in a similar position
Have a good communication skills
Have Microsoft package software proficiency
Have Hotel software skills

Other Details
At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and equal opportunity, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa and the Middle East.
The business, social and gourmet hub of Abu Dhabi, Jumeirah at Etihad Towers offers a relaxed and bespoke urban lifestyle experience based on personalised care, craftsmanship, and a passion for unique culinary experiences. Located on the shores of the Arabian Gulf, the 5-star luxury city hotel spans 66 floors and includes 382 guest rooms and suites of refined elegance offering the latest technology and stunning Corniche and coastal views. The hotel features a Club Executive Lounge, 199 serviced residences, ten restaurants and bars including the signature restaurants Li Beirut and Quest, Talise Spa, Six P Gym, and one of the largest and most sophisticated hotel conferencing centres in the capital. Jumeirah at Etihad Towers was developed under the patronage of His Highness Sheikh Suroor bin Mohammed Al Nahyan’s Projects Department.


Search by Job Title, Location, Department