Spa Receptionist Job Ritz Cartlon, United Arab Emirates

Spa Receptionist Job in Ritz Carlton, Dubai

Job Category Spa
Location The Ritz-Carlton, Dubai, Dubai, United Arab Emirates 
Brand The Ritz-Carlton

Job Summary
     Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservations/cancellations list throughout the day, inform providers of last minute changes, and resolve scheduling issues as needed by working with supervisor/manager. Check in node for appointments, confirm first and last name, and provide general health spa predilection to guests upon arrival. Promote and sell spa/salon table service . Obtain assigned camber and ensure accuracy of contracted monies, obtain change required for expected concern level, and keep bank secure at all times. Process guest defrayal for spa/salon services and obtain payment authorization as needed. Accept and log cash tips for employees. Balance, scan, and drop receipts with Accountancy . Notify Engineering of maintenance and mend needs. Write up accidents, wound , and unsafe work weather to manager.

 Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Ritz Carlton 
At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

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